Managing AI Is Its Own Job

AI was supposed to save time. For many organizations, a third of the time saved gets eaten by checking, fixing, and re-doing the AI’s work. The industry has a name for it: the AI tax.

The Reliability Gap: Why the Hardest Work in AI Is the Work That Gets the Least Attention

The commercial incentives and industry attention still skew heavily toward capability. We think the work of closing the reliability gap is where the most consequential value in enterprise AI is being created.

Agentic Document Processing Is the Hottest Trend in AI. There’s Just One Problem.

Everyone wants AI agents that process documents autonomously. But autonomy without consistency is a liability.